According to a Forbes Insight Study, Data Elevates The Customer Experience, 52% of corporate executives state having “a well defined and des

Leading marketers have long understood the importance of a buyer-centric demand generation strategy. They have taken the time to interview b

Last week I, along with many others was asked by DemandGen Report to give my insights into the newly revealed SiriusDecisions Waterfall. Given the length of the article, DemandGen Report was not able to publish my full editorial, so I am posting it here on the Customer Experience Blog. In the interest of full disclosure, I did not have an opportunity to attend the conference. However, my opinions have been formed by the information I gathered from a review of the presentation